Overview
Welcome to Eden. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website eden.indemos.com and purchase our products.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
Information We Collect
We may collect the following types of personal information:
- Cookies & Tracking Data: We use cookies to enhance your shopping experience.
- Personal Details: Name, email address, phone number, and shipping / billing address.
- Payment Information: We process payments securely through third-party payment processors and do not store credit card details.
- Order Information: Products purchased, transaction details, and shipping information.
- Technical Data: IP address, browser type, device information, and website usage analytics.
How We Use Your Information
We use your information for the following purposes:
- Order Processing: To fulfill and deliver your orders.
- Customer Support: To respond to inquiries, process refunds, and handle disputes.
- Marketing & Promotions: To send updates, special offers, and newsletters. You can opt-out anytime.
- Fraud Prevention: To detect and prevent fraudulent transactions.
- Legal Compliance: To comply with applicable laws and regulations.
Sharing Your Information
We do not sell your personal data. However, we may share your information with:
- Business Transfers: If we merge, sell, or transfer part of our business.
- Third-Party Service Providers: Payment processors, shipping carriers, and analytics providers.
- Legal Authorities: If required by law, fraud prevention, or to protect our rights.
Data Retention & Security
We store your personal data only for as long as necessary. We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
Your Rights & Choices
Depending on your location, you may have the right to:
- Access & Request Your Data: GDPR, CCPA
- Request Deletion of Your Data: Right to be Forgotten
- Opt-Out of Marketing Emails: Unsubscribe option available
- Disable Cookies
To exercise these rights, contact us at service@indemos.com
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
International Data Transfers
If you are located outside the United States, your data may be transferred to and stored in a country with different data protection laws. By using our services, you consent to this transfer.
Changes to This Privacy Policy
We may update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.